Riela
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Questions, a bug, a refund request or a data-protection request — one address.
E-mail:
[email protected]
We answer in English and Turkish. Data-protection requests are answered within
30 days.
Common questions
| How do I cancel my subscription? | In the store, not in Riela: iOS → Settings → your name → Subscriptions; Android → Play Store → Payments & subscriptions. |
|---|---|
| How do I delete my account? | See Delete your account. |
| My credits disappeared after reinstalling | Credits follow your account. If you used Riela anonymously and reinstalled, sign in with the same method you used before, or write to us with your purchase receipt. |
| Where are my photos stored? | They are not kept in a permanent library on our servers. See the Privacy Policy. |